Privacy notice
PRIVACY POLICY
Update: 23/06/2022
The MOONGLEMALL e-commerce platform (including website: vlinkmart.com and applications on mobile platforms, Ipad...) of VLINKGROUP wishes to bring a safe, modern and prestigious online shopping experience, connecting consumers with businesses around the world. In order to ensure respect for your privacy, including information shared when using MOONGLEMALL services, we have carefully set forth the content related to the collection, processing and use of information. ("Privacy Policy" or "Policy") within the reasonable framework and for the purpose of developing a service that meets your needs.
This Privacy Policy describes how MOONGLEMALL, its parent companies, owners, affiliated companies, member companies and their branches (collectively, "MOONGLEMALL" or "VLINKGROUP") collects and processes your personal information through VLINKGROUP's websites, devices, products, services, online and physical stores, and applications that refer to this Privacy Policy. (hereinafter referred to as "MOONGLEMALL Services").
1. Consent
By using any VLINKGROUP or MOONGLEMALL service, you agree to the practices described in this Privacy Policy. This is the principle when you use the service on MOONGLEMALL and the principle when accessing privacy and personal information applies at our MOONGLEMALL.
If you do not agree to this Privacy Policy, you can stop providing us with any personal information and/or use the rights as set forth in Section 8 below.
We reserve the right to amend or supplement this Privacy Policy at any time. We encourage you to regularly review this Privacy Policy for the latest updates ensuring you know and exercise your right to manage your personal information.
2. Purpose of information collection
We use your personal information to operate, deliver, develop and improve the products and services we provide to you. These purposes include but not limited:
(i) Ordering, delivering and providing products and services:
We use your personal information to receive and process orders, deliver, ship, provide products and services, process payments, and communicate with you about the orders, provide warranty and provide services related to the products and services you have ordered, as well as promotions, advertising, and other convenient services on MOONGLEMALL.
(ii) Provide, troubleshoot and improve MOONGLEMALL Services:
We use your personal information to provide our existing functions, features and services; At the same time, we will use it to support performance analysis, fix errors as well as improve and upgrade the usability and efficiency of MOONGLEMALL services to meet the needs of shopping, personalize service experience on MOONGLEMALL from time to time.
(iii) Offer and personalize services:
We use your personal information to recommend features, products and services that may be of interest to you, identify your preferences, and personalize your experience with MOONGLEMALL services at each location.
(iv) Provide voice, video and camera services.
When you use our voice, picture, and camera services (where available), we use your voice input, image, video and other personal information to respond to your requests, provide the requested service to you and improve our service.
(v) Comply with legal obligations:
In certain cases, we collect and use your personal information to ensure legal compliance. For example, we collect from merchants location information and bank account information for identity verification and other purposes for providing MOONGLEMALL services.
(vi) Interacting with you:
We use your personal information to communicate with you regarding MOONGLEMALL services through various channels (e.g. by phone, email, chat).
(vii) Advertising
We use your personal information to display interest-based advertisements for features, products and services that may be of interest to you. We do not use your personally identifiable information to display interest-based advertising, we will also use analytical tools to support the promotion of our products and services.
(viii) Confidentiality
We use personal information to prevent and detect fraud and abuse to protect the security of our customers, and to prevent activities that compromise or destroy customer user accounts or activities that impersonate customers MOONGLEMALL and others. We may also use scoring methods to assess and manage credit risk.
(ix) Other purposes:
Depending on the business situation and the permission of the law, we can collect, store and provide according to the needs of MOONGLEMALL or the competent state agency.
3. Scope of collection
We collect your personal information to provide and continuously improve our products and services. Below are the types of personal information we collect:
(i) Information you provide to us:
We receive and store any information you provide during the use of MOONGLEMALL services. See also Section 11 below for an example of what we collect. You may choose not to provide certain information (except for the mandatory information to provide), but then you may not be able to take advantage of many of our services.
(ii) Automatic information:
We automatically collect and store certain types of information about your use of the Amazon Services, including information about your interactions with content and services available through the Amazon Services. Like many websites, we use "cookies" and other unique identifiers, and we collect certain types of information when your web browser or device accesses the Amazon Services and other content provided by Amazon or on behalf of other websites. See also Section 11 below for an example of what we collect.
(iii) Information from other sources:
We may receive information about you from other sources, such as up-to-date shipping and address information from our service providers or any other source from which we collect a legal way. We use this information to correct our profile and make your next purchase easier and more convenient.
4. Storage time
Your personal information will be stored until you request a cancellation or you are free to log in and perform the cancellation yourself. In any case, your personal information will be kept confidential on MOONGLEMALL server.
5. Information sharing
Customer information is an important part of our business and we do not use customer information for business purposes, to buy or sell personal information of customers to other third parties.
We only share customers' personal information as described below and with VLINKGROUP's subsidiaries, affiliates, member companies and branches, including:
(i) Transactions involving a Third Party:
We provide you with services, products, applications or skills provided by third parties for use on or through MOONGLEMALL services. For example, you can order products from third parties through our stores, download apps from third party application providers from our App Store ..... We also provide services or sell product lines with third-party businesses, such as membership cards, co-branded products, etc. You can see when a third party is entering your transactions and we share customers' personal information in connection with such transactions with such third parties.
(ii) Service provider:
We may cooperate with other companies and individuals to perform functions on our behalf. Examples include fulfilling product or service orders, delivering packages, sending postal mails and emails, removing repetitive information from customer lists, analyzing data, providing marketing support, providing search results and links (including paid listings and links), processing payments, delivering content, scoring, assessing and managing credit risk, and providing customer service . These third-party service providers have access to necessary personal information to perform their functions, but may not use such information for other purposes.
(iii) Transfer of Business:
As we continue to grow our business, we may transfer, sell or purchase any MOONGLEMALL businesses or services or products. In such transactions, customer information is generally one of the business assets that are transferred but still subject to the promises made in any pre-existing Privacy Policy (except certainly when the customer agrees otherwise). In addition, in some cases, customer information will of course be one of the transferred assets when there is a transfer or transfer of any business or product and service.
(iv) Protection of MOONGLEMALL and other third parties:
We release accounts and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of MOONGLEMALL, our users or others. This includes exchanging information with other companies and organizations to protect against fraud and reduce credit risks.
In addition to the foregoing, you will receive notice when personal information about you may be shared with third parties and you will have the opportunity to choose not to share that information.
6. Safe transaction
We design our system with your security and privacy in mind. We work to protect the security of your personal information in transit using encryption software and protocols. In addition, we maintain physical, electronic and procedural safeguards regarding the collection, storage and disclosure of our customers' personal information. Our security procedures mean that we may require verification of your identity before we disclose personal information to you. Our devices provide security features to protect them from unauthorized access and data loss. You can control these features and configure them based on your needs. Click here for more information on how to manage your device's security settings.
We recommend that you protect against unauthorized access to your passwords and computers, devices and applications. We recommend that you use a unique password for your MOONGLEMALL emall account that cannot be used for other online accounts. Be sure to sign out when you're done using the shared devices.
7. Advertising Links
(i) Third Party Advertisers and Links to Other Websites:
MOONGLEMALL services may include third-party advertising and links to other websites and applications. Third-party advertising partners may collect information about you when you interact with their content, advertising and services. For more information about third-party advertising at MOONGLEMALL, including interest-based advertising, please read our Interest-Based Advertising notice.
(ii) Use of Third Party Advertising Services:
We provide advertising companies with information that allows them to serve you more useful and relevant MOONGLEMALL ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use advertising identifiers such as Cookies or other device identifiers. For example, if you have downloaded one of our apps, we will share your advertising identifier and data about that event so you will not be served ads for downloading apps again. Some advertising companies also use this information to serve you relevant ads from other advertisers.
8. Customer's Rights
You can access your information, including name, address, payment options, profile information, membership, personal information on MOONGLEMALL.
If you have any questions about how we collect and use your personal information, please contact our customer service department or send the information to our contact address in person or by post or electronically.
If you do not wish to receive emails or other communications from us, please register or follow our instructions from time to time. If you do not wish to receive in-app notifications from us, please adjust your notification settings in the app or device.
The ad help feature on most browsers and devices tells you how to prevent your browser or device from accepting new cookies or other identifiers, how to have it notify you when you receive or get a new cookie or block cookies altogether. Since cookies and identifiers allow you to take advantage of some essential features of MOONGLEMALL, we recommend that you enable them. If you would like to browse our websites without linking your browsing history to your account, you can do so by logging out of your account here and blocking cookies on your browser.
You also have the right to self-check, update and correct your personal information by logging into your account and correcting your personal information.
At any time you have the right to delete or request that your information on MOONGLEMALL be deleted and you must understand that failure to provide or provide incomplete or inaccurate information prevent you from using services on MOONGLEMALL. If you provide false or misleading information, you will be responsible for all damages and risks to MOONGLEMALL and third parties.
MOONGLEMALL does not sell products for children to buy. We sell children's products for adults to buy. If you are under 18 years old, you can only use MOONGLEMALL services with the participation of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parents or guardians.
9. Conditions of Use, Notice and Amendment
If you choose to use VlinMart's services, your use and any privacy disputes are subject to our Privacy Policy and Terms of Use, including limitations on damages, dispute resolution and application of Texas law. If you have any privacy concerns at MOONGLEMALL, please contact us with a thorough description and we will try to resolve it.
Our business is constantly changing and our Privacy Policy will also change. You should check our website regularly to see recent changes. Unless otherwise stated, our current Privacy Policy applies to all information we hold about you and your account. However, we stand behind the promises we make and will never seriously change our policies and practices to make them less protective of the information our customers have collected. collected in the past without the consent of affected customers.
10. Relevant regulations
This Privacy Policy shall form part of and include the Terms of Use, other relevant policies such as returns, warranties or any policies on MOONGLEMALL.
If you are a California resident and would like to learn more about your rights under California law or review the privacy policy consistent with that policy, visit the California Privacy page for review or contact us if you need more information.
11. Examples of information that can be collected
The inclusion of descriptions, listings, and examples below does not limit what information we collect for the purposes and scope set forth in this Privacy Policy.
Information you provide to us when you use MOONGLEMALL services. You provide information to us when you:
(i) search for or shop for products or services in our stores;
(ii) add or remove an item from your shopping cart or order through or use MOONGLEMALL services;
(iii) download, stream, view or use content on the device or through a service or application on the device;
(iv) provide information in your Account (and you may have more information if you have used multiple email addresses or mobile phone numbers when shopping with us) or your account;
(v) talk to or interact with any of our chatbot services, MOONGLEMALL smart services;
(vi) upload your contacts;
(vii) configure your settings on, provide access to data, or interact with MOONGLEMALL equipment or services;
(viii) provide information in a Merchant Account, Developer account, or any other account we provide that enables you to develop or provide software, goods or services to our customers. MOONGLEMALL;
(ix) provide your products or services on or through MOONGLEMALL services;
(x) communicate with us by phone, email, or otherwise;
(xi) complete a questionnaire, support ticket, or contest entry form;
(xii) upload or stream images, videos or other files to MOONGLEMALL;
(xiii) use our services;
(xiv) compile Playlists, Watchlists, Wishlists or other gift registries;
(xv) participate in communities, discussion groups or other community features;
(xvi) provide and evaluate Assessments;
(xvii) Special Occasion Reminders;
(xviii) using the yes notice of Products, Orders, etc.
(xix) other information (if any).